1.How to package?
1) For parcel, we will send by EMS/DHL/UPS/TNT; if the order cubage is more than 1 stere, then it depends on the goods destination.
2) For machinery, we will pack it with the protect film inner and water-repellent plastic outside. The wood packing is necessary. The machine will be fixed by steel rope in the container to make sure it is in good condition when it arrives.
2.Could we have any discount of postage?
Yes, of course. we are the old customer of the international express and can have preferential cheaper price of the shipping. For example: we are the old customer of EMS, then we can get related discount from the post office of the total.
3.How many days it takes by express?
Generally it takes 3-4 working days to all the world by UPS, and takes 5-7 working days by EMS, and takes 4-5 working days by TNT/DHL, depending on the destination.
4.About the delivery time for parcel and machinery
After you place an order, we will check your order first. Generally we could send your parcel within 2 working days and send your machinery or equipment line within 45 days.
5.Tell me the shipping cost before order
The shipping cost depends on the weight, delivery way(EMS, DHL, TNT, UPS, or sea transit), and destination country. So it is difficult for us to declare an exact shipping fee before you place an order. And you could choose the shipping company you like and our website will give you all the express and you can choose the most suitable way. If you are not satisfied with our shipping fee , you also can choose to cancel your order. Thank you for your understanding.
6.About the Local taxes and import duties
Local taxes and import duties may be incurred in some countries and are not included in the amounts shown. The buyer or recipient of the shipment is responsible for all such taxes and duties. Our products are sold worldwide and we cannot guarantee that they meet the import requirements of every country. If in doubt, please check with your country's customs office prior to ordering.
7.How to get tax less or free upon import?
Any import charges or fees are the buyer's responsibility. In order to ensure you receive your order tax less or free upon import, we will declare it as a “GIFT” or “SAMPLE” with a lower value. This lower price does not reflect the total price you paid or the market value of the product and may not apply to countries with different tariff rules. If need to using the true value, or any other requests, please write down the information on the “Notes” when you Complete order.
